Verification Specialist

Job Description

The company continues to make significant advances in the employment screening industry and is always looking for the right people to take us further. Recognized as a national leader in quality of service, timely reporting, cost-effectiveness, state-of-the-art technology programs, and legal expertise in employee screening, the company serves many of the country's leading corporations. Through our technology, the company is able to quickly respond to changing customer needs.

The Screening Associate is responsible for conducting employment screening services and provide customer services for our clients in order to support the business. You will report to the Deputy Team Manager.

Essential Job Duties:

• Verify educational, employment and professional qualification credentials of prospective employees for clients through phone calls or emails
• Follow up with third parties for verification results on a regular basis
• Demonstrate strong verbal and written communication skills when liaising with internal and external parties and communicate in a professional manner
• Conduct research tasks as assigned by supervisors
• Collect, analyze and evaluate research information using a variety of media
• Properly document all steps taken in the research process
• Review all information and documents provided by clients and candidates carefully before initiating a new task
• Manage research tasks with rapidly shifting priorities
• Demonstrate good judgment when planning course of action and evaluating findings
• Show a good understanding of clients requirements and execute service level agreements
• Follow and implement company policy and procedures
• Proactively seek feedback from managers and training opportunities

Education & Qualification Requirements:

• Bachelor degree holder; fresh graduate
• Be a quick learner who can spot new opportunities with demonstrated initiative, diligence, and attentive to detail and accuracy
• Be able to work effectively and efficiently under tight deadlines and manage projects independently whilst working as part of a wide and varied team
• Be persistent, well organized and able to work under pressure
• Proficiency in English (speaking, reading, writing)
• Possess excellent communication skills written and oral