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TTEC Cebu | Technical Support Advocate II | Up to PHP25,400 Package

TTEC Customer Care Management Philippines Inc

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1-4 Years
25,000 - 25,400 monthly PHP
14 days ago
50 Viewed
0 Applied

Job Description

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Technical Support Representative working onsite in Cebu, you'll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all!

Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 9am- 5pm. You may visit TTEC Cebu office at eBloc Tower 2, Geonson Street, Asiatown IT Park.

What You'll be Doing
Do you have a passion for technology and helping others In this role, you'll work to resolve technical requests or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You'll
  • Bring your passion and love for technology to know what's going on with the latest technology products and help customers
  • Answer incoming communications from customers
  • Conduct research to provide answers for customers to resolve their issues
What You Bring to the Role
  • At least 1-year BPO experience (Voice) if you've completed Senior High School or 2 years in college
  • Must have Technical Background
  • Recognize, apply and explain your product or service knowledge
  • Computer experience
What You Can Expect
  • Get up to Php10,000* Retention Bonus (*terms & conditions apply)
  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Visit https://mybenefits.ttec.com/phl/ for more information.
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About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

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Last Updated: 16-05-2024 06:19:17 AM
Home Jobs in Central Visayas TTEC Cebu | Technical Support Advocate II | Up to PHP25,400 Package
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