Telecoms Account b 7

Technical Support Representatives - for Cable, Internet, and Phone
Salary Range: PHP: 15000 - PHP16850/month
Location: Davao City

As a Technical Support Representative, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world's biggest and most sought-after brands.

Your day-to-day in a nutshell
Answering incoming calls from customers
Resolving customer inquiries/requests
Developing and maintaining accurate files
Ensuring customer requests are handled in an appropriate and timely manner
Utilising various client-based tools and applications for customer management and servicing
Providing cutting-edge service in a friendly, confident and knowledgeable manner

Qualifications:

• Must be 18 years of age and above
• At least high school graduate with a diploma/certificate
• Must NOT be a student/enrolled and should have NO plans in pursuing their studies
• Willing to work full-time and in a shifting schedule (No Part-time)
• Average to excellent English communication skills
• Computer literate and with good web navigation skills
• Available to start ASAP