Handling inbound calls from customers
Resolving inquiries and requests from customers
Ensuring timely and appropriate handling of customer requests
Using client-specific tools and applications for customer management
Delivering top-notch service with confidence and knowledge in a friendly manner
You might be, what we're looking for
- At least HS Grad (old curriculum) / SHS Graduate
- With or Without BPO Experience
- Good computer navigational skills on multiple systems
- Typing speed of 25 - 30 WPM
- Excellent Communication skills
- Willing to work on Site
Why choose us
Competitive Salary
Great Performance Bonuses & Account Specific Allowances
Career Advancement Offer
Promotion within the company
Comprehensive Healthcare Benefits, HMO and more