Technical Support Engineer - preferably female - Makati
Job Description
1st line ON-SITE support to internal staff and to customers who are experiencing issues with
Windows desktop and laptops.
Printer configuration and WiFi connection.
Support end-users via onsite, phone and email.
Create tickets and monitor the status of the issue.
Strong knowledge of Windows Desktop Operating Systems.
Knowledge of Microsoft Office & O365 Administration.
Vendor Management, coordinate and escalate issues to the vendor for immediate Resolution
SUPPORTED APPLICATIONS
Windows 7 and above
Microsoft Office Applications (Word, Excel, PowerPoint, Outlook etc)
End Point protection
JOB TYPE
Industry
Function
Roles
Education
Bachelors/ Degree
About
Strategic Networks Inc.
About Recruiter
Recruitment Specialist
Functions
IT
Industry
ITES/BPO/Call Center,
IT/Computers - Hardware & Networking,
IT/Computers - Software
Skills/Roles
Technical Skills
LEVEL HIRING FOR
Junior Level,
Mid Level,
High Level
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