System Administrator

3-4 years
16 days ago 10 Applied
Job Description

Job Description

Dive into Global IT Excellence While Keeping Your Work and Personal Lives Balanced!

We place a strong emphasis on achieving a harmonious work-life balance, and we are committed to assisting our team members in attaining it. As a L2 Service Desk Analyst in collaboration with our esteemed international client, you will occupy a central role within their global team, allowing you to maintain balance between your work and personal life while pursuing your international ambitions. Come join us and be part of a workplace that highly values your career and personal aspirations.

Job Description

As L2 Service Desk Analyst, you will be the backbone of technical support for our client's stakeholders in Sydney, Australia. Your responsibilities include email and telephone support, administration duties covering Office 365, Active Directory, licensing, VOIP, and more. Embrace the challenge of updating internal documentation and KB articles, running reports, and contributing to small IT projects.

Employment Type: Full-time
Shift: Day Shift
Work Setup: Onsite, Eastwood, QC
Perks: Day 1 HMO, Above-market salary, Work life balance

What do you need to succeed
  • Experience with Active directory administration
  • Experience in administering Office 365 and Exchange Online admin
  • Desktop troubleshooting
  • Networking fundamentals

Requirements (Desirable):

  • PowerShell experience
  • Windows server experience: GPO & NTFS
  • At least 3-4 years of experience as an L2 Service Desk Analyst/System Administrator
Why choose us
  • Technical support coverage via email
  • Technical support coverage via telephone
  • Administration duties including Office 365, Active Directory, licensing, VOIP, etc.
  • Updating internal documentation and KB articles
  • Running reports as required
  • Working on small IT projects as required
Why choose us
  • Day 1 HMO coverage
  • Competitive salary package
  • Prime office locations
  • Day shift schedule
  • Standard government and Emapta benefits
  • 20 annual leaves to be used on your discretion
  • Direct exposure to international clients
  • Realistic career growth opportunities
  • Upskilling through Emapta Academy
  • Diverse and supportive work environment
Whom you'll work with:

Our client, Kloud IT, beckons you to join their innovative team. Kloud IT, a cloud-first company, is dedicated to ushering businesses into a new era of efficiency and adaptability. As part of their team, you'll contribute to reducing costs, fortifying security against cyber threats, and deploying cutting-edge technology to boost productivity. Experience firsthand the seamless transition to cloud infrastructure, managed support, and automated workflows that Kloud IT offers. Upgrade your career with a company committed to helping clients grow and achieve their goals.

Who are we

Discover a world of possibilities at Emapta, where your career takes flight in stability and growth. Join a team that thrives on camaraderie, supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration, innovation, and personal development. We provide you with the platform for your success, empowering you to reach new heights in a supportive and inclusive environment.

With a wide roster of international clients from various industries and a proven track record of success, Emapta offers a stable foundation for . Team up with like-minded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips. Apply now and create a better future with us.






Networking fundamentals
Exchange Online admin
Windows server experience: GPO & NTFS
PowerShell experience
Job Source:

Emapta is a leading offshore staffing and outsourcing company in the Philippines. Providing BPO services to clients from the US, AU and other countries.