Search by job, company or skills

Shift Manager

Company Name Confidential


    Job Description

    More Info

1-5 Years
1,583 - 2,000 monthly PHP
2 months ago
311 Viewed
26 Applied

Job Description

Primarily responsible for managing shift manager operations and achieving shift targets


You will:


Key Result Area 1: Cost Management

Accountable for managing specific P&L line items which may include but not limited to Cost of Sales, Labor Cost, and Operating expenses.
Ensures sales and cost management targets are translated to specific shift targets Develops pre-shift plans and outlines steps in order to achieve daily sales projections, targeted transaction count and average check.
Manages food and labor cost during the shift by controlling food wastage and proper labor positioning.

Key Result Area 2: Managing Service Standards and Marketing Programs Execution During the Shift

Engages with customers and role models service standards. Handles customer complaints in accordance to the client's customer complaint resolution and escalation procedures.
Monitors and troubleshoots barriers to service and delivery time during assigned shift.
Executes proper placement and assembly of merchandising materials (point of purchase materials, updating and cleanliness of menuboard, etc.)
Incorporates execution and monitoring of ongoing marketing promos.

Key Result Area 3: Restaurant Systems Execution through Effective Shift Management

Executes store operational efficiencies by effectively managing Food production, Food Safety, Equipment and Maintenance, and Safety and Security systems.
Performs purchasing, ordering and inventory management tasks.
Evaluates achievement of shift targets versus actual and makes the necessary endorsement to the next manage

Key Result Area 4: Staffing and Scheduling

Communicates shift targets to team members, motivates and guide as needed.
Implements staff schedule according to plan.
Checks staff schedule and complete position plan.
Monitor actual sales projections vs. the number of staff and adjusts accordingly

Bachelor's Degree in Hotel and Restaurant Management or Business Management-related courses
At least Two (2) years related Operations experience in a Supervisory Preferably in Casual or Fine Dining Restaurants
Computer skills including some Microsoft software and register skills Adept in computer operations and usage of simple office machines (i.e. fax, scanner)
Project Management Skills
Customer Orientation
Judgment and Decision Making
Performance Management
Work Schedule: Shifting / 6 days a week

Similar Jobs

Operations Manager Night Shift

Company Name Confidential

Shift Manager Cage Operations

Company Name Confidential
Last Updated: 07-05-2024 06:21:50 AM
Beware of Scammers

We don’t charge money for job offers