Settlements Officer

0-2 years
14 days ago
Job Description

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Settlements Officer
Reporting to: Team Leader

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. As a Settlements Officer, you areresponsible for supporting the business in settling approved loans in a timely and accurate manner, working in a fast-paced environment we work closely with our Sales teams and stakeholders across the business to provide the best outcome for our customers.

As an Acquire BPO employee, you are responsible for complying and enforcing policies and procedure designed to achieve information security. You are also responsible for protecting credit card, personal and/or sensitive personal information that you may handle or process during your employment in Acquire BPO.


Your day could see you:

  • Settling approved loans daily in an accurate and timely manner.

  • Processing manual bank statements with provided software.

  • Manage Settlements & Cash Management email inboxes and action any request received.

  • Ensure daily deadlines are met.

  • The ability to work in fast-paced, team orientated environment.


  • Experience/exposure with B2B Australian Markets

  • Experience in a call centre or similar phone based sales or customer service role

  • Proficiency around spreadsheets like Microsoft Excel is an advantage

  • Any financial, banking, or sales experience is an advantage, but not required

  • High level of motivation and drive

  • Excellent communication skills with a friendly and informative tone

  • Ability to work effectively in a fast-paced start-up environment

  • Have a keen interest in business finance

  • Strong business acumen skills and ability to understand how a business owner thinks

  • Demonstrated excellence in working effectively as an individual and as part of a team in a deadline-driven, highly focused and collaborative environment

  • Ability to deliver results quickly

  • Keen eye for detail, and a willingness to ask critical questions when time arises

We're proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

  • Collaboration: Brilliant jerks can be brilliant elsewhere.
  • Impact: Do, get it done, create impact.
  • Passion: Be positive, bring passion and energy.
  • Transparency: A transparent team can help each with other.

Join the A-Team and experience the A-Life!

Acquire BPO is an award-winning, global business outsourcer with 10,000 staff and over 16-years' experience in delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. We're an entrepreneurial business that is highly experienced in working with our partners to solve real-life problems quickly. A genuine partnership approach is at the heart of we do. Our teams are highly proficient in exceeding expectations, especially in situations where in-house teams may be typically challenged with the business processes of "big business." We have Class A offices in 14 locations across Australia, the Dominican Republic, the Philippines and the United States, as well as comprehensive Work-from-Home environments, where client-permitted.We're recognized as being Safe, Flexible and Innovative, giving our clients the capability to Outsource with confidence. As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages. Acquire takes your privacy very seriously. The information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities. If you have provided consent and wish to withdraw it, you may click on the account settings and submit a request to delete your information. You may also inform us by writing to the address in the section on "Access Rights to Personal Data" or send us an email to . Please refer to our Privacy Policy at