Technical Proficiency configuration & customization knowledge; integration proficiency; Apex/Visualforce proficiency, LWCs, Flows, role and field-based security, deployment best practices
Business support documentation and requirement gathering
Project support and leadership adept at planning and understanding of the project life cycle, able to take leadership and work as an extension of the PM, good communication skills with the project team and client.
Position Description
CGI is seeking a Senior Salesforce Admin a key member to our Salesforce Solutions practice, to deliver top-notch implementation, customization, configuration, and training services to CGI's Salesforce customer base. In this role, you will collaborate with our customers to provide them with a competitive advantage and business value through Cloud technology.
Your Future Duties And Responsibilities
Participate in requirements gathering with clients, analyze and review business functional and technical requirements
Work with clients, either on-site or remotely, to understand their business processes and strategies as it relates to Salesforce.com
Research, evaluate, and implement existing applications and/or customized solutions for internal or client-facing projects
Design, configure, and deploy Salesforce to customers and customize modules to their specific business needs independently or with a team
Reliably deliver Salesforce Administration solutions to clients, with minimal oversight
Produce estimates at a component level
Discover, document, and analyze key processes
Build reports and dashboards, as needed, to gauge project success
Provide training on new customizations or new implementations to customers
May work on concurrent projects at various stages in their life cycle
May participate in data conversions during the project life cycle
Effectively manage customer expectations and communicate status updates of projects to various stakeholders, i.e., internal CGI management, and external customers of varying levels of management
Able to train junior teammates
Participate in knowledge-sharing activities
Required Qualifications To Be Successful In This Role
5+ years of Salesforce Administration experience
Salesforce clouds: Sales and Experience Cloud
Technical Proficiency configuration & customization knowledge; integration proficiency; Apex/Visualforce proficiency, LWCs, Flows, role and field-based security, deployment best practices
Business support creative problem-solving skills; documentation; requirement gathering
Project support and leadership adept at planning and understanding the project life cycle, able to take leadership and work as an extension of the PM, good communication skills with the project team and client.
Agile methodology
Effective English communication and confidence in direct interaction with onshore
Strong analytical and planning skills
Ability to work independently and as part of a team
Must be amenable to working onsite 2 days a week in McKinley, Taguig.
