SAP MM/SD Functional Analyst

3-13 years
3 months ago 12 Applied
Job Description

Key Responsibilities:
Handles problem isolation and issue resolution for minor to medium complexity applications
Carries out agreed maintenance tasks
Work closely with other teams such as developers and technical engineers for the resolution of identified issues.
Monitors application performance, obtain performance statistics and alert teams to make recommendations for improvement
Assists in the handling of complex application systems in production
Form part of the level 2 SAP support team.
Comply with level 2 support processes and procedures.
Interact with level 1 support and service management teams within the country where SAP has been deployed.
Interact with Group organisations across the company footprint.
Analyze tickets in line with Target Operating Model configuration and recommend changes where required; escalate to Level 3 support when necessary.
Document TO-BE business process aligned to Business Target Operating Model and standard SAP application functionality.
Document functional application configurations.
Document functional enhancement to SAP, inclusive of Screens, Interfaces, and Report's. This must be completed while adhering to the Company Change Request process.
Interact with development resources to ensure compliance with functional designs.
Prepare test scenario's and scripts to be used through the application testing cycle.
Support application, integration, regression and user acceptance testing.
Review of application training materials.

Key Requirements:

o Graduate of any IT related course.
o Solid 3-5 years of relevant working experience.

Role Specific Technical Competencies:
Knowledgeable in computer concepts and functionalities.
Proficient in Microsoft office.
Knowledgeable and understands computer concepts in Windows.
Knowledgeable and understands computer concepts in UNIX/LINUX.
Good understanding of SAP MM Module.
o Purchasing
o Stock Transfer and Inventory Management
o Logistics Invoice Verification
o MRP Run Consumption Based
Intermediate knowledge and ability to perform functional analysis and investigation in SAP MM Module.
o Purchasing
o Stock Transfer and Inventory Management
o Logistics Invoice Verification
o MRP Run Consumption Based
Able to understand SAP interface technology in IDOC and RFC.

“The Dairy Farm Company, Limited-ROHQ is an IT Shared Service Center for DFI Retail Group with growing opportunities across a wide variety of exciting technologies in Applications Services and Infrastructure Services, and Security Services. The service center plays a major role in support, development, implementation, innovation and continuous improvement of information technology services, initiatives and projects across the Dairy Farm International.

At Dairy Farm you can experience learning opportunities, excellent career development, and an invigorating and supportive fast-paced work environment.

Join us and fast track your career!

About Recruiter
Kimi Delgado


Human Resources,


ITES/BPO/Call Center,
IT/Computers - Hardware & Networking,
IT/Computers - Software,




Junior Level,
Mid Level,
High Level,
Top Management

Career Advice to Find Better