Recruiter

Casting the Net Wide: Shaping the Future of Global Outsourcing Through Talent Discovery

Great teams are built one hire at a time. In the dynamic world of BPO, the foundation of exceptional customer service starts with the individuals who represent the brand. As a Recruiter, your role is critical to building and shaping a team that can consistently deliver world-class service. Your ability to spot talent ensures that the company's workforce is equipped with the right skills and attitudes to meet ever-evolving customer demands. You are the gatekeeper to a future of innovation and success, ensuring that each hire not only fits the job description but also aligns with the client's values of excellence and growth. Through your efforts, you are creating a team that will drive business results and contribute to transforming customer experiences with every connection they make

• Screen and refer qualified applicants to the appropriate department management for follow-up interviews.
  
• Maintain knowledge of recruitment strategies by attending workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
  
• Partner with the Recruiting Team and department managers to assess personnel needs and prepare and implement the recruitment processes and strategies.
  
• Post job openings to career boards, newspapers, and other media outlets, as well as internally. Provide information on company operations and career opportunities to outside agencies and potential applicants.
  
• Ensure that any issues and concerns are escalated to management for efficient resolution and to ensure that all operational processes function properly.
  
• Identify and make recommendations to implement improved processes.
  
• Understand and comply with all policies, procedures, and regulations related to job duties.
  
• Perform other duties as assigned.
  

Requirements

Experience that Counts: The Must-Haves for a Top-Notch Recruiter

Core Competencies & Attributes:

• Analytical thinker, able to synthesize complex or diverse information and use sound judgment and foresight to create procedures.
  
• Effective communication skills.
  
• High degree of self-management, initiative, reliability, and flexibility.
  
• Proactive, efficient, accurate, with the ability to prioritize workload.
  
• Strong organizational skills and a meticulous eye for detail.
  

Experience & Qualifications:

• Strong analytical and problem-solving abilities.
  
• Strong knowledge of PC applications, such as MS Excel.
  
• 2+ years of recruitment experience in the call center industry (required).
  
• 1+ years of recruitment experience in the Canadian or North American market (required).
  
• 1+ years of experience with Zoho ATS (asset).
  

Benefits

Fueling Your Future: Perks that Propel Your Recruitment Career

• Day 1 HMO coverage
  
• Competitive compensation package
  
• Permanent WFH arrangement
  
• Unlimited employee referral incentives
  
• Comprehensive government and standard benefits
  
• 20 annual leaves to be used at your discretion
  
• Fun engagement activities and events for employees
  
• Mentorship from global leaders and teams
  
• Access to upskilling through the company's academy
  
• Career growth opportunities within a diverse and supportive environment
  

A Global Powerhouse Dedicated to Excellence, Integrity, and Innovation

Our client is a prominent player in the BPO industry, renowned for their exceptional customer service and operational support across various sectors. They specialize in delivering customized outsourcing solutions that drive efficiency, promote growth, and encourage innovation. Their dedication to excellence allows them to build long-lasting relationships with their clients, consistently exceeding expectations. With a diverse range of services, from customer support to back-office operations, they empower businesses to scale and succeed in a rapidly changing marketplace. They are recognized for their expertise, reliability, and unwavering commitment to a customer-centric approach. Joining their team means being part of an organization that values performance and integrity.

Welcome to Emapta Philippines!

Discover a world of possibilities at Emapta, where your career takes flight in stability and growth. Join a team that thrives on camaraderie, supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration, innovation, and personal development. We provide you with the platform for your success, empowering you to reach new heights in a supportive and inclusive environment.

With a wide roster of international clients from various industries and a proven track record of success, Emapta offers a stable foundation for your . Team up with like-minded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips. Apply now and create a better future with us.

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