Quality Analyst

Job description

• Engage with customers in courteous and professional manner to understand their needs.
• Oversee the routine generation of certificates for mid-term task.
• Collaborate with the project team to prepare for audits and RFI submissions related to mid term

tasks.

• Facilitate communication within the organization and with external parties
• Draft, proofread and edit official correspondence, reports, and presentations.
• Provide support to the team in data entry and data cleaning tasks, including assisting the waste

team and cleaning up data in Salesforce, among other tasks

• Coordinate and manage phone and email surveys as needed based on the scheme or methods

use.

• Manage and organize company documents, records and files.
• Maintain confidentiality and security of sensitive information.
• Propose and implement improvements to streamline administrative processes.
• Organize and allocate resources to support account managers in handling weekly invoice

communications and commission payment dates.

• Offer guidance on VIC (Victoria, Australia) validation requirements.
• Provide training for new team members upon request.
• Other Administrative Tasks