Patient Care Coordinator

Responsibilities

• Join Clinical operations in on-boarding of enrolled patients
• Attends to requests, & add-ons of enrolled and existing patients
• Joins teleconsultations and assist patients with their needs, such as scheduling of follow-up consultations or visits with HealthLink physicians
• Works closely with Home Care Specialists to identify needs of patients and offers solutions to their needs through HealthLink's programs and services
• Build and maintain relationships with enrolled patients of HealthLink through purposive relationship building strategies
• Conducts care calls within one week after program completion

• Graduate of Bachelor's degree in Business Administration/Management/Commerce/Nursing or any Allied Health Services
• Preferably with at least 1 year experience or background in the healthcare industry as a medical representative or its equivalent
• Demonstrate ability to deliver client-focused solutions to patient needs
• Ability to handle multiple client/accounts
• With excellent interpersonal and negotiation skills
• With excellent verbal, written and presentation skills
• Sharp attention to detail