Operations Support Staff

2-4 years
8 days ago 1 Applied
Job Description

Job Description

Seize the Night: Boost Your Career in Global Offshore Excellence!

Are you ready to turn your passion into a global career without uprooting your life Our international client invites you to be a part of their dynamic global team as Operations Support Staff. Thrive in the offshore services industry and make a significant impact on a global stage, all from the comfort of your home. Seize the opportunity to contribute to the success of a team that redefines offshore staffing and discover a career path better than anything you've seen before.

Job Description

As an Operations Support Staff, you will collaborate with the FPMO team and cross-functional client and partner teams. Your responsibilities include the development, preparation, and execution of client presentations, functional process flows, and ongoing client and partner support.

Employment type: Full-time
Shift: Night shift (Tues - Sat 12:00 AM - 9:00 AM)
Work Setup: Permanent WFH
Perks: Day 1 HMO, Above-market salary, Global exposure

What do you need to succeed
  • Minimum of 2 years experience in an Executive Administrative role
  • Advanced proficiency with Microsoft Office suite and Google applications
  • Exceptional organizational and problem-solving skills
  • Excellent verbal and written communication skills
  • Customer-focused mindset with a passion for providing exceptional service
  • Impeccable attention to detail
  • Proven ability to multi-task
  • Self-starter, comfortable taking initiative
  • Collaborative, positive, and team-spirited
  • Discretion and professionalism at all times
What awaits you in this role
  • Provide timely and effective operational support to the FPMO team, collaborating with our partner and client's stakeholders.
  • Collaborate with the FPMO team and cross-functional client and partner teams for the development, preparation, and execution of client presentations, functional process flows, and ongoing client and partner support.
  • Participate in projects and contribute to continuous improvement efforts by identifying process inefficiencies and suggesting potential solutions.
  • Develop, analyze, maintain, and distribute client status reports on a weekly, monthly, and quarterly basis, including the preparation of data for business review with our partners and/or clients.
  • Provide support in the Recruiting and Hiring lifecycle, including consistent and ongoing communication with our offshore recruiting team, distribution of data to our clients, and scheduling and coordination of candidate and interviewing teams, as well as the management of candidate feedback submissions.
  • Participate in partner and client status meetings, as well as various team meetings and training sessions, as required.
  • Remain flexible to support other FPMO team functions as business conditions might dictate.
Why choose us
  • Day 1 HMO coverage
  • Competitive salary package
  • Permanent WFH set-up
  • Standard government and Emapta benefits
  • 20 annual leaves to be used on your discretion
  • Direct exposure to international clients
  • Realistic career growth opportunities
  • Upskilling through Emapta Academy
  • Diverse and supportive work environment
Whom you'll work with:

Our client, Clearshore, is a leading reseller for a full-service outsourcing staffing company. They are committed to providing high-quality services in talent acquisition, executive search, staffing, and recruitment. Joining Clearshore means becoming a part of a team with a deep understanding of local markets and a commitment to helping businesses find the right talent. Enjoy benefits that go beyond the ordinary and build a fulfilling career with Clearshore.

Who are we

Discover a world of possibilities at Emapta, where your career takes flight in stability and growth. Join a team that thrives on camaraderie, supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration, innovation, and personal development. We provide you with the platform for your success, empowering you to reach new heights in a supportive and inclusive environment.

With a wide roster of international clients from various industries and a proven track record of success, Emapta offers a stable foundation for . Team up with like-minded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips. Apply now and create a better future with us.


Job Source: careers.emapta.com

Emapta is a leading offshore staffing and outsourcing company in the Philippines. Providing BPO services to clients from the US, AU and other countries.