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(Non- Math) Pension Benefits Administrator *

Willis Towers Watson


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0-2 Years
4 days ago
31 Viewed
0 Applied

Job Description

The Role

The Pension Benefits Administrator works directly with other team members to directly handle the workload of the business, share expertise, and/or provide necessary process support to new joiners. Some of the work includes image processing, participant record updates, changes of address, direct deposit, tax changes, payment setups, fulfillment, death processing, and calculations.

Some of your responsibilities include:

Gain a thorough understanding of the plan design
Perform routine, complex and recurring plan administration tasks for clients defined pension benefit plans and information
Work cooperatively with other team members to complete tasks and to ensure unified delivery of services
Learn and use Excellence tools and concepts to ensure efficient and quality output
Adhere to plan documents and government regulations in administering plans
Perform established quality control standards and meet established performance targets
Complete assigned cases using established procedures and in a timely manner
Meet productivity/utilization goals as well as meet established efficiency standards
Actively participate in team meetings and training activities
Follow and update documentation materials as directed

The Requirements

Ability to gain a strong understanding of the administrative process as it relates to pension benefit plans and pension participants information
Knowledge on benefits administration, plan administration or insurance processing is a plus
Passion for solving problems and sharing solutions to exceed the standards of the client
Ability to be a self-starter and work independently, but also cooperatively in a close team environment
Working knowledge of Microsoft Office tools such as Outlook, Powerpoint and Word is a plus
Professional and responsible approach to work, clients and colleagues
Ability to organize and prioritize with strong attention to details
Excellent oral and written communication skills
Ability to complete multiple projects within established deadlines
Work experience with US counterparts preferred
College degree holder
Work Mondays thru Fridays


Willis Towers Watson Public Limited Company is a British-American multinational risk management, insurance brokerage and advisory company. The firm has roots dating from 1828 and is the third largest insurance broker in the world. Willis Towers Watson (now called WTW) operates in more than 140 countries and has a workforce of more than 45,000 employees.It has joined the Hedge Fund Standards Board and follows the voluntary code of standards of best practice endorsed by its members


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