Network Solutions Architect I (Pre-sales) - Pasig City

2-3 years
2 months ago 3 Applied
Job Description

PURPOSE

The position exists to collaborate with Key Account Managers to determine clients requirements, and design network architecture to act as technical experts to meet and satisfy their needs within our company standards.

MINIMUM REQUIREMENTS

  • Bachelor's Degree in Electronics Engineering, Computer Engineering, Information Technology, and other IT-related courses. Preferably with knowledge of Cisco Networking.
  • At least 2-3 years of working experience in the telco industry or IT-related field. Preferably with pre-sales experience and customer support.
AREAS OF RESPONSIBILITY


Collaboration with Sales
  • Work with KAM to provide expert technical support to prospective customers/clients.
Presentation / Technical Scoping
  • Present and market the design and value of the proposed solution and business case to customers, prospects, and internal management. Assisted with technical questions or concerns during the sales process and frequently participate in the internal portion of the project Process.
  • On-time reply to RTS filed by KAM
Personal Goal in Technical Improvement
  • Proactively do some research on the market trends and offerings in the industry.
  • Must have the initiative to study and gain more knowledge on the company's existing network and future expansion.
  • Attend technical conventions and updates.
Technical Support
  • Maintain collaboration and business relationships with clients, vendors, and partners.
  • Provide strategic guidance and technical support to internal and external customers.
  • Provide technical information as necessary to produce and complete winning proposals to comply with client requirements including:
a. Network Diagram

b. Equipment specifications, as needed

c. Product Description, background on Converge Network, as needed

  • Work with customers, and attend meetings to make infrastructure upgrade recommendations.
Employee Professional Relationship (Internal and External)
  • Build a client-pre-sales relationship to create and maintain the business
  • Build a sales-pre-sales relationship to collaborate on solutions that will keep the business growing.
  • Provide leadership, mentoring, and collaboration with co-pre sales.
Customer Satisfaction
  • To conduct a random survey to determine the overall experience of internal and external customers in terms of Pre-sales support.

Converge Information and Communications Technology Solutions, Inc. (PSE: CNVRG) is the fastest-growing and only pure-play high-speed fiber broadband provider in the Philippines today. With over 90,000 kilometers of a fiber backbone, the Converge network is among the most extensive in the country. ABOUT US: No client is the same, so neither are our services. Converge creates relevant and affordable solutions for its clients, providing “best of breed world-class ICT products and personalized services to its expanding list of partners. MISSION: Delighting our customers by taking care of our own. VISION: World-class ICT organization that empowers people, businesses, and the nation to be their best. VALUES: Integrity, Customer Focus, Teamwork, Empowerment, Excellence, Velocity

About Recruiter
Oreo Libios

Functions

IT,
IT- Hardware/Telecom/Technical Staff/Support

Industry

Telecom/ISP

Skills/Roles

Both technical and non-technical roles under an ICT company

LEVEL HIRING FOR

Junior Level,
Mid Level,
High Level,
Top Management

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