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Lead for Documentation and Visa

Asia Select Inc.

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3-5 Years
12 days ago
27 Viewed
0 Applied

Job Description

Job Description

Job Description:

Lead for Documentation and Visa is crucial for efficient crew management operations, ensuring compliance with maritime regulations and industry standards. Collaborating with the Senior Manager of Crewing Operations, the role focuses on continuous improvement in crewing processes.

KEY RESPONSIBILITIES

You will:

  • Ensure smooth day-to-day crewing activities to meet overall company targets.
  • Manage and supervise the entire visa application process, from application submission to approval.
  • Oversee unit operations to ensure compliance with policies, procedures, and internal controls.
  • Set and delegate day-to-day tasks to achieve operational objectives.
  • Streamline processes for a positive crew experience and improved retention.
  • Maintain meaningful relationships with internal and external stakeholders for effective crew service delivery.
  • Identify and track team Key Performance Indicators (KPIs) for operational efficiency.
  • Address escalated crew issues effectively.
  • Develop and deliver training programs for staff affected by process changes and manage change effectively to ensure smooth transitions.
  • Create and maintain comprehensive documentation of processes, changes, and improvements for reference and audit purposes.
  • Implement systems for monitoring and reporting on the performance of optimized processes, ensuring sustained improvements over time.

QUALIFICATIONS:

  • Bachelor's degree in business administration, Management, or a related field.
  • In-depth knowledge of the industry in which they operate, such as maritime, aviation, or oil and gas. Understanding industry regulations, standards, and specific requirements related to crewing is crucial.
  • Minimum of 3 years in leadership roles handling crewing operations.
  • Familiarity with process improvement tools and technologies. Experience with process mapping software is a plus.
  • Excellent communication skills to effectively interact with crew members, management, and other departments. This includes the ability to conduct briefings, handle crew concerns, and facilitate clear communication.
  • Experience in spearheading a new product launch.

Work Schedule: Onsite, Regular Shift

Work Location: Makati City

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Last Updated: 20-06-2024 07:39:34 PM
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