BASIC FUNCTION: The Supervisor IT Analyst/Programmer conducts systems QA and overseeing all systems application modules before the deployment. Also he/she is responsible of giving trainings to the users before the deployment of the program application.
Duties And Responsibilities
Technical Support:
- Provides technical assistance pertains to the customized reports related to SAP and KA DMS
- Resolves technical issues related to SAP and KA DMS via phone, in person, or remotely.
- Travels to other branches to provide Users Training in relation to SAP and KA DMS integration
- Maintains system functionality by testing the database
- Consult with users to determine appropriate reports needed in the operations
- Provide functional support related to SAP ERP
- Give constant communication with the 3rd party provider in SAP in resolving issue if arises
- Performs other related duties as assigned
Application Support
- Develops, tests, deploys, and maintains customized report made in crystal application tool
- Take lead the systems QA before deployment to the Production server
- Conduct UI/UX test environment programs before the Go Live of the system
- Ensures data accuracy and consistency through validation with relevant technical or business groups.
- Regular initiates report reviews of data provided , especially the maintenance of the Item Master Data
- Team led in build and maintain the front-end program in SAP and back of the system.
- Proactively suggests designs and processes improvements based on available resources and best practices.
- Handles multiple systems application projects such as:
- SAP and KA DMS integration
- New warehouse inventory management system New Intranet Employees service portal (in-house development program)
Qualification
- With at least one (1) to three (3) Years experience in SAP or any ERP application Support.
- Knowledge in defensive coding skills
- Experience in the following is preferred: web, and API development, SAP Crystal Reports
- Good written and verbal communication skills.
Knowledge & Competencies
- Proficient in Crystal Report and Query Report
- Amenable to work on weekends/holidays to prepare workstations and IT support when necessary.
- Knowledge on SAP B1 and business application programming
- Knowledge and experience in developing SAP module such as: SAP B1, SAP ECC, SAP HANA
- Familiar with PHP, Python, ASP, JQuery, Angular, JavaScript, HTML, and CSS
- Understand the integration technology such as: PI/PO (Process Integration/Process Orchestration)
- Strong understanding in SAP Gateways
- Ability to explain technical issues to technical and nontechnical employees and customers.
- Strong analytical and problem-solving skills.
- Proficient with Microsoft Office 365 or related software.
- Proficient with or the ability to quickly learn an array of computer hardware and software
