IT Service Engineer - background in FOOD INDUSTRY

2-5 years
2 months ago 15 Applied
Job Description

Core Skill

Windows and Mac Operating systems
Microsoft and Apple devices
POS software, Laptops, Desktops, CCTV, Sound System and Network Devices
Remote Access Tools
Ticketing Tools
Applications Development Skills
Database Management Skills
Duties and Responsibilities:

Responsible for installation, repair, and preventive maintenance of equipment
Provide incident and request management support to all end-user devices
Establish end-user service level agreements
Demonstrated ability to provide user support by means of remote access tools
Provide status updates to the ticketing tools in a timely manner
Interacting with clients to solve their issues
Installing new hardware and software
Checking and reporting existing problems
Repair of hardware including laptops, desktops, POS machines, and POS printers
Cabling, tagging, and re-harnessing

  • Applicants must be willing to work in graveyard shift or other schedules as required by business needs.
  • Preferably 2- 3 years and up experienced employee specializing in Technical services to end users with
  • exposure in Restaurant / F&B working environment and owning motorbike as means of transportation.
  • At least 2 year (s) of working experience in the related field is required for this position. Candidate must
  • possess at least a Bachelor's / College Degree, Computer Science / Information Technology equivalent.
  • Applicant must be willing to work in Makati City.

Strategic Networks Inc.

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ITES/BPO/Call Center,
IT/Computers - Hardware & Networking,
IT/Computers - Software


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