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Hub Coordinator - Operations, SPX Express (Compostela)

Shopee

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3-5 Years
11 days ago
16 Viewed
0 Applied

Job Description

Job Description:

  • Assists in the day-to-day hub operation (both last mile and first mile activities), including parcel inbounding, sorting, rider dispatch, receiving of in-transit parcels, and inventory control.
  • Conducts team briefing and documents minutes of the meeting
  • Supports in monitoring the hub's performance by ensuring high productivity levels and Hub KPI's are efficiently met.
  • Creates, reviews and validates reports of the Hub
  • Assists Customer Support team in call outs to solve Customer support escalations
  • Implements process improvement initiatives & projects geared towards increasing Hub productivity
  • Handle payment transactions and other payment processes
  • Coordinates with agency coordinators in overseeing agency teams
  • Other tasks related to the operations of the Hub


Requirements:

  • Bachelor's Degree Holder
  • At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.
  • Has held a leadership role preferably in a warehouse or hub environment
  • Experience in payments processing or similar function
  • Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint)
  • Willing to be assigned anywhere in the designated Cluster
  • Able to do shift work depending on agreed team schedules
  • Must have a continuous learning mindset able to do administrative and other tasks in hub operations

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Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

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Last Updated: 19-06-2024 07:58:15 PM
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