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Head of Enterprise Customer Hub (Intermediate - Head)



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5-7 Years
8 days ago
22 Viewed
0 Applied

Job Description

- Accountable for the establishing and scaling of the operations in the Philippines.
- Build a leadership team that can interact with Australian-based Leadership and customers.
- Build onboarding and training programs that deliver the
quickest speed to competency for newly hired team members
and continuous upskilling for existing team members.
- Creation of a talent pipeline that can allow for expansion across
functions where needed.
- Ability to streamline and digitize Processes.
- Establishing and scaling the formation of an Enterprise Centre of
Excellence for the Enterprise business in Manila, utilizing
partnerships where needed to enable the efficient scaling of
- Managing & coaching a sales team to ensure they meet sales
targets and performance objectives.
- Provide regular and constructive feedback to each team member through a structured engagement process. - Forecasting based on monthly & quarterly Performance outcomes

Skills and Experience needed:
  • English language skills
  • Ability to cultivate strong relationships, both internal and external
  • Strong communication skills and ability to communicate with influence and confidence.
  • Demonstrated experience in relationship/strategic selling in a similar industry.
  • High Performer with a proven track record of achieving sales targets and leading a successful team.
  • Experience in building a sale team.
  • Experience working in a virtual sales team and reporting offshore.
  • Working for a multinational
  • Demonstrated experience in coaching sales teams.
  • Demonstrated experience in building and maintaining strong customer relationships.

Founded in 2006, we pioneered a new way of offshoring. This model involves setting up an overseas division of your company and getting a local specialist to handle facilities, IT, labor laws, recruitment and HR, while you retain control over quality and productivity. Today, we&#8217&#x3B;re still one of the largest and most experienced offshoring providers in the Philippines, with 400+ active clients and 6,000+ employees. We operate within purpose-built, class-A facilities that are strategically located for access to Manila&#8217&#x3B;s most talented people. We&#8217&#x3B;re backed by our Australian parent company, Probe and we&#8217&#x3B;re ISO certified.


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Last Updated: 16-06-2024 07:09:40 PM
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