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3-5 Years
11 days ago
22 Viewed
0 Applied

Job Description

DUTIES AND RESPONSIBILITIES

  • Management and coordination of agendas for 1:1 and direct report meetings

  • Maintenance of executive's calendar, email inbox/es, and outbound-inbound enquiries.

  • Writing error-free, eloquent emails and letters.

  • Proactively source sales meet with potential customers and set appointments.

  • Maintain confidentiality and use a high degree of discretion.

  • Full responsibility for day-to-day operations of the executive management function

  • Oversee internal administration processes and system upkeep.

  • Organisation of functions, events, and other ad hoc celebrations throughout the year

  • Coordinate travel and accommodation requirements.

  • Minute taking for meetings.

  • Office Coordination, general office support, and other building matters when required.

  • Taking of inbound and outbound calls as needed.

  • Primary responsibilities include but are not limited to:Main Responsibilities

  • Be professional/courteous/polite in all communications.

  • Raise emerging issues, concerns, or areas of opportunity that affect clients experience and/or the effectivity and efficiency of processes.

  • Maintain a high level of quality and efficiency on all tasks managed by observing best practice and utilizing available tools.

  • Ensure attendance, participation, and cooperation during knowledge transfer sessions and other meetings.

  • Account Management

  • Tasks deemed necessary to ensure excellent customer experience as determined by management.

  • Ad hoc tasks

  • Bachelor's/College Degree in Business Administration, Management, or other related discipline is a plus, but not required.

  • At least 3 years of experience as an Executive Assistant with stakeholder management skills.

  • Executive assistance experience with law firm/s Is strongly preferred.

  • Strong analytical and computer (primarily Outlook, Excel, and Teams) skills

  • Work experience with Slack, Notion, G Suite, M365.

  • HubSpot experience is advantageous.

  • Strong oral and written communication skills

  • Inbound and outbound call experience is advantageous.

  • Detail-oriented, always able to provide accurate and high-level quality work.

  • Ability to manage multiple priorities while remaining focused on quality and delivery.

  • Good administrative and organizational ability.

  • Ability to learn quickly and think ahead.

  • High level of empathy and mindfulness

  • Works collaboratively and as part of a team building genuine relationships.

  • Provides systematic and dependable follow-up, as well as a high level of organization and preparedness.

  • Maintains workflow under pressure and in a fast-paced, high-profile work environment.

  • Accountability - always following up and staying ahead of the game.

  • Ability to think strategically and execute quality output under tight deadline.

  • Strong time-management skills and presentation skills

  • Hard working and passionate about career and making a difference.

  • QUALIFICATIONS

  • Actively seeks to understand and deliver client needs, expectations, and levels of satisfaction.

  • Able to maintain good relationships with clients and other stakeholders.

  • Proactively seeks solutions for clients.

  • Experience in working with an Australian company is a plus.

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