Executive Assistant (Senior Analyst | Night Shift)

Job Description

Join the Big 4 Auditing Firm, serving global offices in the AU Region. Your career's next chapter starts here! #UrgentHiring

Role: Executive Assistant Senior Analyst

Company: Big 4 Auditing Firm

Office Location: Ortigas, Pasig City

Work Schedule: Night shift (8:30pm-5:30am)

Set-up: Hybrid set-up (3 days onsite, 2 days WFH)

Role Summary:

As part of Business Services, the Workplace Solutions team delivers administrative support to employees while driving innovation and digital transformation. By fostering collaboration, automation, and global integration, Workplace Solutions enhances opportunities for team members, the organization, and clients. Working with the clients, professionals in this role engage in dynamic, cross-functional projects that emphasize quality and innovation, creating an environment for growth and continuous learning.

Reporting To:
This position reports to the Manager of Concierge Services.

What's In It For You:
To remain future-ready in a constantly evolving world, the organization embraces a purpose-led, value-driven leadership model at every level. Through its global leadership development framework, individuals gain clear guidance on the skills and expectations needed for career success. This framework fosters transparency, enabling professionals to navigate their career paths with confidence.

Key Responsibilities:
As a Senior Associate, you will collaborate within a team to solve complex business challenges from strategy to execution. Responsibilities include:

• Identifying opportunities to streamline processes and enhance efficiency across multiple projects.
• Building and nurturing strong relationships that benefit both the organization and its stakeholders.
• Driving collaboration and fostering innovation within the team.
• Encouraging inclusive communication and active participation from all team members.
• Tackling ambiguous problems with a structured, solution-oriented approach.
• Leading coaching conversations at all levels, promoting personal and professional growth.
• Balancing high-level strategic thinking with attention to operational detail.
• Anticipating and addressing stakeholder needs before they arise.
• Contributing technical expertise to enhance the team's capabilities.
• Promoting an environment where people and technology collaborate for maximum impact.
• Managing cross-border teams and projects, leveraging diverse skill sets and perspectives.
• Upholding the firm's code of ethics and business conduct.

Qualification Requirements:

Educational Background:

• Bachelor's degree in Office Management, Tourism Management, Administrative Support, or a related field.

Essential Requirements:

• Minimum of 4 years of related work experience.
• Proficient in digital tools, particularly MS Office (PowerPoint, Word) and Google Suite (Slides, Docs).
• Strong verbal and written communication skills.
• Exceptional attention to detail and a customer service mindset.
• Proven interpersonal skills able to build effective relationships across all levels of the organization.
• Strong problem-solving abilities, with a focus on rigorous analysis and solution-driven approaches.
• Excellent time management skills, with the ability to prioritize and manage a wide range of activities.

Leadership and People Management:

• Provide proactive leadership, fostering a culture of high performance and morale.
• Lead by example, demonstrating problem-solving and organizational expertise.
• Advocate for continuous quality improvement and performance excellence.
• Oversee team performance, career development, and restructuring, as needed.
• Act as a mentor and coach to developing talent within the team.

Preferred Experience / Skills:
This role works closely with the Leadership team and the US Workplace Solutions leadership, supporting the execution of operational priorities. The Senior Associate will manage multiple US stakeholders and oversee Workplace Solutions sub-functions. Ideal candidates will:

• Have experience with reporting, budgeting, and performance metrics.
• Demonstrate proficiency in developing Standard Operating Procedures and managing governance structures.
• Be adept at risk management and proactive issue resolution.
• Foster a high-performance culture and promote continuous improvement.
• Have strong proficiency with Microsoft tools.
• Participate in leadership meetings, contributing to strategic decision-making.

This position offers a unique opportunity to contribute to a dynamic and growing function within the organization, shaping the future of business support through innovative and collaborative solutions.