ROLE: Dispatch & Logistics Assistant (US dispatch and logistics experience is required)
JOB DESCRIPTION:
- Support daily dispatch operations using an automated TMS or dispatching platform
- Validate, track, and organize transportation paperwork and driver documentation
- Monitor loads, assignments, and delivery status to ensure accuracy and timeliness
- Communicate with drivers regarding schedules, compliance, and performance expectations
- Assist with basic driver coaching and follow-ups related to documentation or process adherence
- Maintain organized digital records for loads, drivers, and operational reports
- Flag discrepancies, missing documents, or operational issues proactively
- Support leadership with administrative tasks related to freight and logistics operations
HARD REQUIREMENTS:
- Minimum 2–3 years of experience in transportation, logistics, freight, or dispatch support
- Hands-on experience working with dispatch systems, TMS platforms, or logistics software
- Strong attention to detail, especially in validating paperwork and operational data
- Excellent written and verbal English communication skills
- Ability to work full-time on a fixed schedule (preferred 8:00 AM–4:00 PM or 9:00 AM–5:00 PM)
- Comfortable communicating with drivers and handling operational follow-ups
- Reliable internet connection and professional remote work setup
- Ability to work independently in a fast-paced, high-growth environment
HOURS/WEEK:
SCHEDULE:
- Monday to Friday
- 8AM - 5PM Central Standard Time Zone
OFFER:
- Weeks 1–4: $4 USD/hour
- Weeks 5-12: $5 USD/hour
- Week 13 onwards: $6 USD/hour
