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CallTek

Customer Service Representative (Japanese Sepeaker)

Early Applicant
  • 14 days ago
  • Be among the first 50 applicants

Job Description

Staff4Me is currently seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing excellent customer service to both English and Japanese-speaking customers. This is a great opportunity to utilize your language skills and assist our diverse customer base in a professional and friendly manner.

Responsibilities

  • Respond to customer inquiries and provide accurate information in a timely manner
  • Assist customers with product and service-related questions or concerns
  • Navigate and utilize internal systems and databases
  • Resolve customer issues by providing appropriate solutions and alternatives
  • Ensure customer satisfaction and retention by building positive relationships
  • Follow company policies and procedures to ensure consistency and quality
  • Collaborate with internal teams to address customer issues and improve processes
  • Maintain thorough and accurate customer records


Requirements

  • Fluency in both English and Japanese (spoken and written)
  • Prior customer service experience is preferred
  • 2-5 years of relevant experience
  • Excellent communication skills and ability to adapt to different customer needs
  • Strong problem-solving and time-management abilities
  • Attention to detail and ability to prioritize tasks
  • Ability to work well in a team-oriented environment
  • Proficiency in using computer systems and software

More Info

Industry:Other

Job Type:Permanent Job

Skills Required

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Date Posted: 30/10/2024

Job ID: 98698887

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Last Updated: 12-11-2024 00:18:33 AM
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