Customer Service Representative - Healthcare | Night Shift

2-7 years
2583 - 2917 PHP monthly
13 days ago 4 Applied
Job Description

With over 7,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider.

Clinical Services Support Staff, be 100% YOU with MicroSourcing!

A Clinical Services Support Staff is expected to perform the following tasks:


The Support Staff will assist and provide administrative support to the users of our web-based solutions and operations. You will be tasked with supporting healthcare professionals to our clients utilizing the very best compliance monitoring solution available.

Conduct outbound calls to clinics and laboratories to expedite and obtain documents for case completion.
Review documents and results received from laboratories and clinics.
Complete data entry tasks and reconcile information.
Support Client Service Specialists with tasks, as needed.
Escalate pending documentation to clinic management.
Request status of results from clinics.
Achieve goals put in place to manage individual workload.
Provide high level customer service.
Build, maintain, and foster positive rapport with vendors, and internal team members.
Any other requests made by the Department Manager or Team Lead.

What it takes to be part of our team:

  • Healthcare experience
  • Good communication skills
  • Amenable to onsite Set-up (Eastwood).
  • Amenable to work on a Night Shift.
What's in it for you
  • Competitive Total Rewards (Compensation, HMO, Group Life Insurance, and Performance bonuses)
  • A very collaborative work culture
Find a balance between work and life that fits you. Do what you do best with MicroSourcing!
For more information, visit https://www.microsourcing.com/
*Terms & Conditions apply

JOB TYPE

Education

Diploma
ITC/NTC/Vocational

MicroSourcing Philippines Inc, is one of the leading outsourcing solutions providers in the Philippines. We specialize in setting up offshore operations for foreign clients who operate in a wide variety of industries all over the world. Our offices are located in the Eastwood City Cyberpark, Mall of Asia Complex, Bonifacio Global City, Ortigas and Cebu IT Park and form the perfect professional environment from which we can run our various projects. MicroSourcing is a fast moving and flexible company with a great international management team.

About Recruiter
Chris Loyong

Functions

Customer Service/Call Centre/BPO,
IT

Industry

ITES/BPO/Call Center

Skills/Roles

Customer Service and IT

LEVEL HIRING FOR

Junior Level,
Mid Level,
High Level

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