Communication Specialist
Job Description
Job Description:
- End-to-end creation, management, and execution of in-app communication channels (Push Notification & Electronic Direct Mail)
- Ensures accuracy and consistency of all communications
- Exhibits creativity and comfort in writing English and Tagalog copies
- Coordinates with promotional and operational teams within Shopee to execute PNs and EDMs
- Coordinates with Marketing Operations for the backend set-up and quality assurance of communications before they are sent out
- Utilizes available data as a basis for formulating communications strategies and tactics to optimize engagement and performance
- Ensures availability during campaign live dates as required - this can at times require the Specialist to work on weekends and take early/late shifts to manage pivot executions or emergencies
Requirements:
- Communication - This is a highly cross-functional role, being comfortable initiating clarifying conversations with multiple PICs is essential to success
- Creative writing - The specialist must be able to write and create engaging copies that will attract users to the application
- Attention to detail - All communications should be reviewed and proofread thoroughly they should be error-free and accurate before they are sent out
- Google Suite champion - The majority of our work is executed on trackers it is essential to be comfortable working on G-Suite, in particular, Gsheets
- Organization - The role requires the specialist to both write copies and coordinate with stakeholders. The specialist must be organized and be good at managing their time
JOB TYPE
Industry
Function
About
Job Source:
careers.shopee.sg
Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.