Job Description
WHAT YOU NEED TO KNOW ABOUT THE DAY-TO-DAY TASKS OF A CUSTOMER SERVICE AGENT
Answering incoming calls from customers
Sorting out customers inquiries or requests
Ensuring that customers requests are managed in an appropriate and timely manner
Developing, organizing, and maintaining accurate files
Delivering a high caliber of service in a friendly, confident, and informed manner
WHAT ARE WE LOOKING FOR
At least HS or SHS Graduate
With at least 6 months BPO International Voice Experience
Have Excellent English communication skills
Have excellent customer service, problem-solving, and multitasking skills
Have superb computer skills
Are willing to work on site
Why pick us
Paid training
Competitive salary plus allowances
Monthly performance incentives
Leave Credits
Insurance Coverage
HMO
Career development and advancement opportunities
