Call Center Agent | 74Baguio and Tarlac City Site

#74
Call Center Agent
Salary Range: PHP12000 - PHP22000/month
Location: Baguio City & Tarlac

As a Technical Support Representative, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world's biggest and most sought-after brands.

Your day-to-day in a nutshell

• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilising various client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner

• Must be 18 years of age and above
• At least high school graduate with a diploma/certificate
• Willing to work full-time and in a shifting schedule (No Part-time)
• Average to excellent English communication skills
• Computer literate and with good web navigation skills

• Paid training
• Competitive salary
• Monthly performance incentives
• Benefits after six (6) months
• Vacation entitlement upon hire
• Career pathing and advancement opportunities