Business Development Manager

2-5 years
10 Applied
Job Description


Job Summary

Following up new and existing business opportunities
Hunting for new business opportunities
Communicating new product developments to prospective clients
Providing management with feedbackJob Description

. Business Development Managers work to improve an organization's market position and

achieve financial growth. Defining long-term organizational strategic goals, builds key

customer relationships, identifies business opportunities, negotiates and closes business

deals and maintains extensive knowledge of current business outsourcing market

conditions.

. As a BDM, It is our job to work and collaborate daily with the internal department teams,

customer service, operations, recruitment, HR and IT, and other key executives to increase

sales opportunities, fully transparent and thereby maximize revenue for Cloudstaff.

. Both in the development phase and the implementation phase, the BDM's collaborate and

integrates the knowledge and feedback from our internal support department teams to

assure that Cloudstaff is capable of implementing the sales opportunity successfully with a

seamless onboarding experience.

. To achieve this, we need to network and hunt aggressively for potential new customers,

present to them, ultimately convert them into new clients, and continue to grow business

in the future. We will also help manage our existing clients and ensure they stay satisfied,

happy and positive. BDM's will have regular weekly meet ups with their Sales Director &

Pioneers (Account Managers), call on clients, often being required to make presentations

on solutions and new services that meet or predict their clients future growth needs.

. Part of the BDM role includes the analytical and weekly/monthly seat sales forecasting,

preparation of potential growth opportunities for the Sales Director, Senior Management

as well the ongoing support and monitoring of its client implementation and onboarding

process.

. The Business Development tools to address the Business Development tasks are the

business model answering the question -How do we make money and its analytical

backup and roadmap for implementation, the Business Plan.

. Overall, the Business Development Units defined tasks and processes concerned will be

focused on analytical preparation of potential growth opportunities, and the support and

monitoring of the implementation of growth opportunities, but does not include decisions

on strategy and implementation of growth opportunities which will be based on the

Executive Boards direction and approval.

. The primary role of the Business Development is to prospect for new clients by

networking, cold calling, advertising or other means of generating interest from potential

clients.

. We must then plan persuasive approaches and pitches that will convince potential clients

to do business with the company. They must develop rapport with new clients, and set

targets for sales and provide support that will continually improve the relationship. They

are also required to grow and retain existing accounts by presenting new solutions and

services to clients.

. Business Development works with Mid and Senior level management, Operations, HR and

IT. We may manage the activities of others responsible for developing business for the

company. Strategic planning is a key part of this job description, since it is the BD

Director's responsibility to develop the pipeline of new business coming in to the

company.

. This requires knowledge and understanding of the market, the solutions/services the

company can provide, and of the company's competitors. While the exact responsibilities

will vary from company to company, the main duties of the Business Development Unit

can be summarized as follows

Qualifications:

Bachelors Degree in any related field
Experience in BPO - Sales for a minimum of 2 years
Excellent communication skills - both written and verbal
US/UK/AU experience is a must
Willing to work night shift
Team Player, strong work ethic with a positive mental attitude
Attractive and personable
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