A Billing Assistant ensures accurate, timely invoice processing and payment collection. They maintain financial records, verify billing data, and resolve discrepancies. They frequently act as the bridge between the accounting team and clients.
Key Responsibilities
- Invoicing: Generate, review, and issue accurate invoices to clients.
- Reconciliation: Match billing data against contracts or timesheets to catch manual errors.
- Collections: Monitor accounts for outstanding balances and follow up with clients on late payments.
- Customer Support: Answer client questions regarding their bills and resolve billing disputes.
- Record Keeping: Update and maintain financial records, databases, and client files.