Assistant Property Manager
Job Type: Full-Time
Work Hours: Monday to Friday, 8:30 AM to 5:30 PM Mountain Time, with a 30-min break from 11:30 AM to 12:00 PM
Salary: $1,000 per month
Job Overview:
We are seeking a highly organized and proactive Assistant Property Manager to provide essential support for day-to-day business operations in a fast-paced property management environment. The ideal candidate will have commercial property management experience and proven hands-on experience using Yardi for day-to-day property management operations. This role serves as a key point of contact for internal teams, tenants, vendors, and external stakeholders, ensuring smooth administrative operations, effective communication, and exceptional customer service. The ideal candidate will be responsible for managing a wide range of administrative tasks, including scheduling, database maintenance, document processing, maintenance coordination, reporting, and general office support. This position requires strong multitasking abilities, attention to detail, excellent communication skills, and the ability to manage projects independently with minimal supervision while maintaining a high standard of professionalism, safety awareness, and customer satisfaction.
Key Responsibilities:
- Serve as the primary point of contact for incoming calls, emails, online inquiries, and general requests, ensuring prompt and professional assistance.
- Answer telephone calls, log detailed messages, and direct inquiries to the appropriate team members
- Communicate effectively with internal teams, tenants, vendors, and external stakeholders
- Deliver exceptional customer service and maintain strong professional relationships
- Manage calendars, create reminders, and schedule tasks using Microsoft Outlook
- Maintain and update contact information and records across multiple databases
- Prepare, format, and distribute correspondence via email, mail, or other communication channels
- Collect, organize, and process documentation related to contracts and administrative records
- Maintain accurate digital filing systems and organize electronic records to ensure efficient document management and accessibility
- Manage and update the Yardi database, including tracking maintenance work orders and related records
- Coordinate maintenance scheduling and support staff workflow management
- Log, monitor, and report building issues and maintenance requests to the facilities team
- Coordinate virtual meeting schedules and communicate operational scheduling needs with relevant teams
- Manage tenant insurance records, database updates, and compliance tracking
- Assist with ad hoc administrative projects and special assignments from leadership/management
- Support day-to-day administrative and operational functions to ensure smooth business operations in a remote setting
Required Skills & Qualifications:
- Strong organizational skills with the ability to multitask effectively in a fast-paced environment
- Ability to manage projects independently with minimal supervision and follow through on assigned tasks
- Excellent customer service, interpersonal, and communication skills, both written and verbal
- High attention to detail with strong time management and problem-solving abilities
- Proficiency in Microsoft Office Suite, including:
- Microsoft Word – creating professional correspondence, agendas, notes, and maintaining call logs
- Microsoft Excel – creating reports, tracking data, maintaining logs, and managing spreadsheets
- Microsoft Outlook – managing email communication, calendars, contacts, reminders, and task scheduling
- Proficiency in Adobe Acrobat for document review, editing, and file management
- Experience maintaining accurate records and working with multiple databases
- Ability to handle confidential information with professionalism and discretion
- Experience supporting commercial property management operations (required)
- Hands-on experience using Yardi for property management operations, tenant records, and maintenance/work order tracking (required)
Note: An NBI or police clearance will be required upon acceptance of the job offer.
