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TTEC Customer Care Management Philippines Inc

Apply now as a Technical Support at TTEC Cebu | Earn up to 36K + Incentives!

1-4 Years
PHP 24,300 - 36,000 per month
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Job Description

Your potential has a place here with TTEC's award-winning employment experience. As a Technical Support Representative working onsite in Cebu, you'll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all!

We're making it easy for you to connect with our recruiters and get hired faster. Stop by TTEC Cebu, Monday to Friday from 10am to 3pm at eBloc Tower 2, Geonson Street, Asiatown IT Park.

What You'll be Doing

Do you have a passion for technology and helping others In this role, you'll be troubleshooting with customers and helping to resolve their issues with a smile. You'll collaborate internally with other team members to ensure you make the difference between their customer experience being just average or an exceptional one. You'll be able to recognize, apply and explain your product or service knowledge.

During a Typical Day, You'll

  • Bring your passion and love for technology to know what's going on with the latest technology products and help customers
  • Follow up on specific issues and resolve to completion

What You Bring to the Role

  • Completed senior high school or two years in college
  • At least 3 months of BPO experience
  • If high school graduate (old curriculum), candidate must have at least 2 years BPO voice experience
  • Recognize, apply and explain your product or service knowledge
  • Computer experience

What You Can Expect

  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://mybenefits.ttec.com/ for more information.

Diploma, ITC/NTC/Vocational, Bachelors/ Degree

More Info

Job Type:
Employment Type:
Open to candidates from:
Philippines/Filipino

About Company

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Job ID: 129499869