About Brainbox

Brainbox is a unique BPO that focuses not only on delivering excellent service but also on fostering an amazing culture. Rooted in our core value of Always Be Kind, we prioritise kindness in every policy, decision and action. Our Philippines management team is composed entirely of Filipinos, and we provide unlimited training and HMO benefits from day one to help our people grow and become their best selves.

The Role

We are looking for a Senior Graphic Designer who will take brand identities from concept through to final artwork and rollout. You will build brand systems and guidelines, apply them across print, digital and environmental applications, and support strategy work with presentations and visual research. You will join an established senior designer in our Pampanga office, sharing the workload and working to the same standards and calendar.

Our client is an Australian brand agency that builds brands for businesses through strategy, alignment and visual identity work. They are growing their in-house design team in Pampanga to take on more brand projects at once and shorten the time to launch.

Key Duties

Brand Identity

Design new brand identities from concept to final artwork, working from the strategy and positioning set by the agency's leadership
Develop logos, wordmarks, typography systems, colour palettes, iconography and graphic elements
Set photography and illustration direction to suit each brand
Present concepts with a written design rationale for internal and client review
Refine designs through feedback rounds to final approval

Brand Systems and Guidelines

Build brand guidelines covering logo use, colour, typography, layout, imagery and tone
Create master templates for stationery, presentations, reports, proposals and social media
Prepare brand asset libraries and client handover packs in the correct file formats for print and digital use

Rollout and Applications

Apply brand identities across print collateral, including business cards, brochures, flyers, reports and packaging
Design signage, vehicle livery, uniforms, merchandise and environmental graphics
Design digital assets, including website page layouts, social media content, email templates, digital advertising and presentation decks
Design campaign materials aligned with brand positioning
Prepare print-ready artwork to supplier specifications, including bleed, colour profiles and resolution
Check supplier proofs and prepare files for printers, sign makers and web developers

Strategy and Alignment Support

Prepare mood boards, visual references and competitor brand audits for strategy sessions
Design presentations for brand strategy workshops and new business pitches
Create internal brand materials such as culture decks, values posters and staff onboarding packs

Production and Quality

Work from briefs prepared by the Design Lead and manage deadlines across several projects at once
Check work for accuracy, consistency and brand compliance before submitting for review
Peer review work from other designers in the studio
Cover studio workload during leave and busy periods
Keep project files, naming conventions and asset libraries organised
Report project progress to the Design Lead

Collaboration

Collaborate with strategists, developers, copywriters and marketing partners
Join team and client video calls when required
Track design trends and new tools, and share relevant findings with the studio

Requirements

Essential

At least 5 years of experience in brand identity or agency design
A portfolio showing brand identity work from concept through to rollout.
Advanced skills in Adobe Creative Suite (Illustrator, InDesign, Photoshop) and other industry-standard design software
Knowledge of print production and digital file preparation
Excellent written and spoken English, with the confidence to present concepts and receive client feedback
Strong attention to detail and a high standard of accuracy
Able to manage several projects and deadlines at once
Organised, with good file management and documentation habits
Open to feedback and comfortable working through revision rounds

Preferred

Experience working with Australian clients or agencies
Experience building full brand guidelines and template systems
Experience with environmental, signage or packaging design

Benefits

Attractive and competitive salary
Day shift, Monday to Friday
Tenure-based and Performance-based incentives
Paid time off
Unlimited cash incentives for hired referrals
Engagement and Recognition programs
HMO on day 1
Work-life balance with a 37.5h week and free weekends
International career growth and clients
Opportunities to travel abroad
Modern air-conditioned offices, located along MacArthur Highway (easy public transportation access), near residences, malls and restaurants
Fun and inclusive working environment and great working culture
Dedicated local support with local Management, HR, onboarding, payroll and ICT
Access to unlimited training and micro-competencies to advance your skills

This role is subject to a number of skills and possible online practical tests.

This position is an onsite role at our Pampanga office. Candidate must be willing to work on-site.

Senior Graphic Designer (Australian Client/Day Shift)