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Job Summary:

Supervises the secured and efficient operations of all foreign / local SWIFT and messages authentications facilities of the bank.

Specific Duties & Responsibilities:

Supervise daytoday SWIFT shift operations to ensure secure and efficient message processing.
Authenticate incoming and outgoing SWIFT messages requiring manual verification.
Perform SWIFT transaction screening (OPAC, highrisk hits) and validate false positives.
Manage SWIFT applications, including system upgrades, backups, archiving, and log reviews.
Support business units with SWIFT concerns, format updates, and operational inquiries.
Assist international branches (e.g., MB Korea, MB Tokyo) in troubleshooting SWIFT system issues.
Oversee RMA establishment and Telegraphic Test Key arrangements with financial institutions.
Handle upload and download of MT940/950 statements for internal systems such as FTPIM and RFE.
Monitor SWIFT server room environmental conditions to maintain operational integrity.
Contribute to Business Continuity Plan development and implementation.
Extract data from SWIFT systems and generate regular reports for management and business units.
Support the SWIFT Customer Security Program and perform required KYC selfattestation activities.

Qualifications:

Experience in SWIFT operations (preferred) or an IT technical background related to SWIFT systems.
Degree in BSIT, Computer Science, BSBA, or other ITrelated courses (ideally 60% technical / 40% banking).
Strong risk awareness and understanding of a zerotolerance error environment.
Mature and adaptable mindset; able to work in a highly critical operations setting.

Unit: ESS / Operations Group / Check Clearing & Settlement Division / Swift Operations Department

Location: Metrobank Center, BGC

Swift Operations Officer