Power Bi, Zoho, Hubspot, Ms Office, Agile, Salesforce, CRM Tools, call center operations, service delivery performance metrics, Project Management, strategic planning methodologies and tools, Lean Six Sigma Yellow Green Belt

Customer Success, Service Delivery, Jira, Performance Monitoring, Forecasting, Global Service Provider Experience, Stakeholder Partner Management, Cross-Functional Collaboration, Process Improvement, Program Management, Reporting, Partner Onboarding, Client Services, Project Management, Enterprise Client Partner Management, Technical or IT Background, Account Management, Data Analysis, Escalation Risk Management, Resource Planning

smartsheet , Aml, Prince2, Apis, Waterfall, Saas, Performance Tuning, JIRA, Confluence, Systems Integration, Agile, Excel, Etl, Powerpoint, Data Mapping, banking compliance, PCI-DSS, on-premises platforms, Pmp, MS Project, Kyc, security standards, PMI-ACP

Hubspot, zendesk, intercom, Salesforce, Gainsight