Basic SQL or data-querying skills, Troubleshooting, Analytical Skills

Coaching, Communication

Microsoft Office 365, travel management tools, Teams, Zoom

Customer Service, Conflict Resolution

medical claims billing, patient accounting processes, Pc Skills

Coaching, Performance Management, Mentoring

Knowledge of SOPs and process controls, Basic data analysis and trend interpretation, Ability to create clear process documentation, Experience with workflow or ticketing systems, Proficiency with spreadsheets and reporting tools, Familiarity with KPI dashboards and metrics

google sheets , Ms Excel