About The Role

We are seeking a Product Data & Creatives Manager to lead a high-performing team supporting product data management, creative design, industrial design, and product management functions. Based in the Philippines, this role reports to the Site Director and maintains dotted-line accountability to key functional partners.

The successful candidate will oversee a team of creative and industrial designers, product data analysts, and product management associates, driving operational excellence, team development, customer experience, and transparent communication across the organization.

This role plays a critical part in supporting both new and legacy product creation, while building strong relationships with sales, supply chain, engineering, product, and other cross-functional stakeholders. The ideal candidate is proactive, customer-focused, and experienced in product development, engineering, creative design, and team leadership within a global environment.

Work Schedule: This position requires working night shifts to support a US-based leadership team.

Key Responsibilities

Product Data Management

System Administration

Serve as the escalation point for Product Lifecycle Management (PLM) system issues managed by the team
Utilize PLM systems to efficiently manage, store, and maintain product data
Leverage data analytics tools to generate actionable insights
Implement and maximize automation tools to improve efficiency, accuracy, and productivity
Manage end-to-end finished product setup, including:

Creation and maintenance of Finished Goods
Multi-level Bills of Materials (BOMs) including components, sub-assemblies, and packaging
Product revisions and effective dates
Data management within PLM and ERP systems

Process Management

Ensure data quality through robust procedures that maintain accuracy, consistency, and reliability
Streamline workflows to improve efficiency and reduce bottlenecks
Maintain comprehensive process and procedural documentation to support consistency and compliance
Oversee product lifecycle and release governance activities, including:

Pre-release reviews
Data completeness checks
Coordination of final product release to manufacturing

Reporting & Analytics

Establish and maintain Key Performance Indicators (KPIs) to measure team productivity and effectiveness
Generate regular reports on data quality, system performance, and team output
Continuously evaluate and improve processes, tools, and performance metrics to drive operational excellence and ongoing improvement

Creative Design

Artwork Renders

Ensure render requests are completed accurately, consistently, and delivered on schedule

Packaging Artwork

Oversee packaging design creation and preflight materials to ensure accuracy, quality, and timely delivery

Regulatory Artwork Requests

Manage the timely execution and delivery of regulatory artwork requests, including:

Base artworks
Care and use labels for soft goods
Logo alignment requests

Regional Support

Ensure timely completion and delivery of artwork requests supporting regional marketing initiatives, asset management, and related activities

Ad Hoc Creative Requests

Manage and deliver a variety of creative requests with artistic and creative solutions while meeting project timelines

Management & Leadership

Data-Driven Decision Making

Analyze performance metrics and operational data to identify trends, improvement opportunities, and recommended solutions
Make informed recommendations based on data-backed insights

Cross-Functional Collaboration

Partner closely with customer service, product, operations, and other business teams to develop and implement process improvements

Project Coordination

Assist in managing project timelines, resources, and deliverables related to process optimization, tool enhancements, and service improvement initiatives

Project Documentation

Maintain project plans, schedules, and documentation to ensure visibility, accountability, and alignment across stakeholders

Risk & Issue Management

Identify potential project risks and challenges
Collaborate with relevant teams to develop mitigation plans and drive issue resolution

Project Reporting

Track project progress against KPIs, budgets, and timelines
Provide regular status updates and reports to stakeholders

Requirements

Qualifications

Minimum of 5 years of experience managing and working with international clients in engineering and industrial design
Strong expertise in product data management, engineering development, product development, and creative design
Proven experience with PLM and ERP systems, including product setup, BOM management, revisions, and release processes
Strong understanding of product lifecycle management and release governance
Experience leading and developing high-performing teams
Strong analytical, project management, and problem-solving skills
Excellent communication and stakeholder management abilities
Customer-centric mindset with the ability to build strong internal and external relationships
Comfortable working night shifts to support US-based stakeholders

This is an excellent opportunity for a leader who is passionate about combining product data excellence, creative execution, process improvement, and team leadership to support innovative product development on a global scale.

Benefits

Free lunch meal, fruits, snacks, and drinks
Onsite gym with a free professional instructor
Weekly fitness activity and an annual fitness challenge where you can win up to 70,000 PHP
Weekly engagement activities with prizes that are up to 3,000 PHP
Free upskilling academy to improve your performance and skillset
State-of-the-art facilities from toilets to your workstation
Amenities such as sleeping quarters, game area, chat room, shower room

Operations Manager - Product Data and Creative Design