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Showing 7 jobs
Skills:
google sheets , Microsoft Excel, workforce concepts, attendance adherence, intraday operational support, coverage management, real-time workforce monitoring
Skills:
google sheets , Power Bi, Verint, Genesys, Advanced Excel, Tableau, Reporting Tools, five9, workforce management tools, Nice, Aspect
Skills:
Excel, RTA experience
Skills:
Verint, Genesys, Intermediate Excel, Nice, ACD telephony dashboards, IEX, Real-time WFM RTA tools, Aspect
Skills:
Power Bi, Verint, Genesys, Tableau, Sql, Vba Macros, Google Looker Studio, Quick Problem-Solving, Aspect, Excel Competency, Nice, WFM ACD Software Skills, Avaya
Skills:
Verint, Microsoft Excel, Reporting Tools, Calabrio, Nice, workforce management platforms
Skills:
Microsoft Office, Microsoft Excel, Escalation Management, WFM applications, Intraday Management, Workforce Management, audit management, Root-cause analysis, Scheduling
