What you will be responsible for:

Support the delivery of high-quality Management Information (MI), data analytics, technology enhancements, and reporting solutions across AML/KYC operations. The role partners with Operations, Compliance, Risk, and Technology to deliver accurate, timely, and actionable insights while advancing automation, control, and continuous improvement.

Key Responsibilities:

. Serve as a subject matter resource for AML/KYC and Sanctions MI, reporting, and supporting technologies.

. Develop, maintain, and enhance Power BI dashboards, operational reporting, and management information, ensuring accuracy, consistency, and usability.

. Produce and analyze KPIs, KRIs, operational metrics, trends, and risk indicators to support management oversight and decision-making.

. Perform data analysis across KYC onboarding, periodic reviews, sanctions and screening alerts, transaction monitoring, and quality assurance.

. Gather, assess, document, and translate business and reporting requirements into practical technology and MI solutions.

. Coordinate technology enhancements and change requests with application owners, Technology teams, Operations, and other relevant stakeholders.

. Support the implementation and testing of AML/KYC technology changes, including UAT, documentation, communication, training, and operational readiness.

. Manage periodic reporting, ad-hoc analysis, governance materials, presentations, and service-review reporting within agreed timelines.

. Prepare clear and concise PowerPoint presentations and management packs, translating complex information into actionable insights.

. Support senior management and governance forums by providing accurate data, commentary, trend analysis, and supporting information.

. Continuously improve reporting tools, dashboards, templates, procedures, data controls, and reporting standards.

. Identify opportunities for automation, digitization, standardization, and process efficiency across AML/KYC reporting and operations.

. Support regulatory examinations, internal and external audits, compliance reviews, and management reviews through timely MI and analytical support.

. Monitor data quality and identify gaps, inconsistencies, or control weaknesses, escalating issues appropriately.

. Ensure AML/KYC MI and reporting align with internal policies, regulatory requirements, governance standards, and audit expectations.

. Respond to reporting and technology-related queries from regional and global stakeholders.

. Support strategic AML/KYC initiatives and broader transformation projects.

. Provide guidance and knowledge-sharing to analysts and team members on MI, reporting tools, data quality, and reporting best practices.

. Demonstrate strong ownership, accountability, risk awareness, and a continuous-improvement mindset.

. Promote a culture of risk excellence, innovation, collaboration, and change.

Skill that will help you succeed:

. Strong working knowledge of AML/KYC, sanctions screening, financial crime controls, and associated operating processes.

. Strong Power BI capability, including dashboard development, data modelling, visualization, and DAX.

. Advanced Microsoft Excel skills, including PivotTables, formulas, dashboards, macros, and preferably VBA.

. Good understanding of KPIs, KRIs, management reporting, data analysis, and operational performance metrics.

. Experience preparing MI and analytical reporting for senior management, governance forums, Compliance, Risk, and other stakeholders.

. Strong analytical and problem-solving ability, with the capacity to interpret complex data and identify meaningful trends.

. Strong attention to detail, particularly around data accuracy, completeness, reconciliation, and controls.

. Ability to translate business requirements into clear reporting or technology requirements.

. Strong written and verbal communication skills, with the ability to explain complex information clearly.

. Strong stakeholder-management skills and the ability to work effectively across Operations, Compliance, Risk, and Technology.

. Ability to manage multiple priorities and deliver within tight timelines in a fast-paced, regulated environment.

. Ability to work independently and collaboratively within regional and global teams.

. Experience with SharePoint, Tableau, Microsoft Access, Power Automate, or similar reporting and automation tools is advantageous.

. Strong organizational, presentation, and documentation skills.

Education & Preferred Qualifications:

. Bachelor's degree or equivalent qualification MBA or postgraduate qualification preferred.

. Approximately 5 to 8 years of relevant experience within AML/KYC, Financial Crime, Risk, Operations, MI, data analytics, or technology and change functions in financial services.

. Practical experience in AML/KYC reporting, data analysis, dashboard development, or technology and process improvement.

. Experience working in a regulated financial services environment.

. Exposure to KYC onboarding, periodic review, sanctions screening, transaction monitoring, or quality assurance is preferred.

. Experience coordinating with global stakeholders and cross-functional teams.

. Demonstrated ability to manage competing priorities with a strong focus on execution, quality, and accountability.

. Strong collaboration, communication, presentation, and influencing skills.

. An innovative and intellectually curious mindset with a bias for action and continuous improvement.

Secondary Skills / Certifications : Good to have

. Microsoft Certified: Power BI Data Analyst Associate (PL-300).

. Experience with Power Automate, Power Apps, SQL, Tableau, or similar data and automation tools.

. AML/KYC or Financial Crime certification, such as CAMS, is advantageous.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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AML/KYC MI & Technology Officer - Manager