Servicenow, telephony systems, remote support tools, IT Service Desk tools, O365 applications

.NET, C#, Api Integration, Python, LangChain, Entra ID, pgvector, RAG implementation, Semantic Kernel, LangGraph, Autogen, OAuth 2.0, Chroma, CI CD pipelines, Azure AI Search, Microsoft Copilot Studio

Servicenow, Functional And Regression Testing, Employee Central, Talent Management, AI capabilities, Calibration and Succession Development, Talent reporting and dashboards, SAP SuccessFactors Performance Goals

Replication, PostgreSQL, Performance Tuning, PowerShell, SQL Server, Sql, High Availability, Azure Cosmos DB, Shell, MySQL, Azure cloud services, Oracle, Python, database backup recovery

Google Cloud Platform (GCP), Infrastructure as Code (IaC), Bash, Linux Administration, Terraform, Docker, Ansible, Iam, Puppet, Azure, Kubernetes, Python, Chef, Go, Cloud Deployment Manager, CI/CD

Master Data Management (MDM), Predictive Modeling, Power Bi, Data Mining, Tableau, Automation, Sql, Data Integration, Vba, Data Governance, Excel, Etl Development, Python, Statistical Analysis, Data Quality Management, Process Improvement

ticketing systems , Servicenow, zendesk, helpdesk operations, Customer Support, Jira Service Management, internal support tools