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Job purpose:

Supports management or implementation of enterprise devices using Intune and Defender, ensuring devices are compliant, secure, and operational while assisting in troubleshooting and incident response.

Manage and support device enrollment (Windows, iOS, Android).
Configure and maintain configuration, compliance, and security baseline.
Support integration of Intune compliance with Conditional Access
Deploy and manage applications (Win32, Microsoft 365 apps, mobile apps) with policies.
Support Autopilot deployments and troubleshoot provisioning issues
Monitor and resolve device compliance and policy deployment issues
Configure and maintain Windows Defender antivirus policies, Attack Surface Reduction, and Endpoint Detection and Response.
Support in device isolation, remediation, and threat response.
Patch Management using Windows Update for Business.
Maintain documentation for configurations and policies.
Collaborating with other support team to troubleshoot issues.
Monitor proactively for device risk levels and security posture in the Defender portal.
Identify recurring issues and suggest improvements to policies and procedures.
Assist in optimizing configurations to reduce user impact and improve security.

Your client responsibilities:

Engage and contribute to the Identity & Access Management projects
Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress
Execute the engagement requirements, along with review of work by junior team members
Help prepare reports and schedules that will be delivered to clients and other interested parties
Develop and maintain productive working relationships with client personnel
Build strong internal relationships within EY Consulting Services and with other services across the organization
Help senior team members in performance reviews and contribute to performance feedback for staff/junior level team members
Contribute to people related initiatives including recruiting and retaining IAM professionals
Maintain an educational program to continually develop personal skills of staff
Understand and follow workplace policies and procedures

Your people responsibilities:

Building a quality culture at GDS
Help senior team members in performance reviews and contribute to performance feedback for staff/junior level team members
Manage the performance management for the direct reportees, as per the organization policies
Foster teamwork and lead by example
Training and mentoring of project resources
Participating in the organization-wide people initiatives
Excellent leadership skills

Mandatory Skills:

Hands-on experience with Microsoft Intune's compliance, configurations, application, and update deployments.
Hands-on experience with Defender for Endpoint basic to intermediate configuration and alert handling.
Experience in creating or managing endpoint conditional access policies.
Azure AD and Entra ID concepts for endpoint.
Understanding of Windows OS administration and endpoint security fundamentals.
Ability to troubleshoot endpoint and policy-related issues.

Preferred Skills:

Experience in integrating Defender for Endpoint with Intune.
Knowledge in KQL and PowerShell (device management).
SCCM Co-management
Knowledge in Zero Trust security principles.
Change Management

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Digital Identity & Privileged Access Management Senior Endpoint Administrator