Schedule: Monday to Friday (07:00 AM-04:00 PM PHT)

What are we looking for

Skills Required

3+ years experience in Procurement, Customer Service, Administration, or Order Coordination
Proficient in Microsoft 365 Suite (Excel, Word, Outlook, Teams, SharePoint)
Experience using CRM and ticketing platforms such as HubSpot
Strong systems and software navigation skills across multiple platforms
Exposure to procurement, purchasing, supplier coordination, and order processing workflows
Ability to manage and update records, documentation, and databases accurately
Strong understanding of administrative and customer support processes
High attention to detail with strong organisational and multitasking capabilities
Strong written and verbal communication skills with stakeholder coordination experience
Technical aptitude with ability to quickly learn internal systems and processes

What will you doProcurement & Order CoordinationAdministration & Systems SupportInternal Team Support

Customer Support Coordination

Monitor and manage incoming support tickets
Assist customers with general enquiries
Coordinate responses between internal teams and customers
Ensure tickets are followed through to completion
Escalate technical issues where required
Process and place supplier orders
Liaise with suppliers regarding deliveries and order updates
Track materials and follow up on delays
Assist with purchasing coordination and stock-related administration
Resolve discrepancies in orders or deliveries
Maintain accurate records within HubSpot and internal systems
Perform data entry and system updates
Manage engineering certificates and customer documentation
Assist with reporting and operational tracking
Maintain internal help files and process documentation
Work with engineering and software teams to coordinate issues
Help track support requests and software-related matters
Assist in improving workflows and internal processes
Learn and work across multiple business systems and platforms

Join the awesome team and enjoy these benefits & perks:

Officebased
Financial Assistance Program
Mandatory Government Benefits and 13th Month Pay
Regular Company Events, Work Life Balance, and Career growth opportunities.

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

#ConnectOSCareers #JoinConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Procurement Coordinator (AU Construction, Officebased)