Let your Passion Lead You at the Home of Clinicians with over 6000+ employees who have trusted us with their careers!

Physical Sites: Taguig, Cebu, and Pampanga

Our employees advocates for better patient care while enjoying these benefits:

*Terms and Conditions Apply

The responsibilities of a Process Excellence Lead are outlined but not limited to the following:

Supports the organization's continuous improvement and operational excellence agenda by leading mediumcomplexity Lean Six Sigma projects, analyzing process performance, and implementing datadriven solutions that improve quality, efficiency, and customer experience.
Partners closely with Operations, Reporting, and crossfunctional teams to identify improvement opportunities, execute structured problemsolving.
Sustain gains through standardized processes and clear documentation.

Required Qualifications:

Bachelor's degree in Business, Industrial Engineering, Data Analytics, Operations Management, or a related field
Lean Six Sigma Green Belt certification
At least 3–5 years of experience in process improvement, operations, business analysis, or continuous improvement roles
Handson experience leading Green Belt–level projects using DMAIC, RCA, process mapping, and workflow analysis
Strong analytical skills with the ability to interpret data, identify trends, and translate insights into actionable recommendations
Proficiency in Microsoft Excel, PowerPoint, and process documentation tools
Experience creating SOPs, process maps, and training materials
Strong communication skills, with the ability to present findings clearly to crossfunctional teams
Ability to collaborate effectively with Operations, Reporting/MIS, and crossfunctional partners
Strong organizational skills with the ability to manage multiple projects simultaneously

Preferred:

Exposure to Lean, Kaizen, or other continuous improvement methodologies beyond Green Belt level
Experience supporting or working alongside Black Belts, Business Excellence Managers, or Transformation teams
Familiarity with data visualization tools (e.g., Power BI, Tableau)
Strong facilitation skills for workshops, huddles, and process reviews
Ability to influence stakeholders and drive adoption of new processes
Demonstrated success in sustaining improvements through control plans and standardized documentation
Experience in business writing, process documentation, and delivering training
Strong problemsolving skills with the ability to work independently and within a team

Lead Process Excellence