blackline , SAP, Power Bi, Tableau, Smartview, Qlikview, Essbase, Oracle, E-Automate, Sage, Us Gaap, account reconciliations

Excel, real-time call and chat monitoring systems, Workforce Management scheduling software, Contact Centre Metrics, Call Centre Operations, Workforce Planning practices and systems, Microsoft Office products, Problem Solving, Quantitative Analysis

Microsoft Excel, Microsoft Word, Investor Servicing Guides, PMSI Q MSP Navigator, Pooling Servicing Agreements

Microsoft Excel, Oracle system, Sharepoint

Workday Hcm, Microsoft Excel, Data Privacy, Recruiting, Workday configuration, Learning, Workday security configuration, Advanced Compensation, Talent, HR processes, automation features, Workday AI capabilities, system governance

Power Bi, Power Automate, Microsoft Office, Root Cause Analysis, Corrective action principles, Sharepoint, Document control procedures, Risk management, Continuous Improvement