Guest Services Coordinator – Abu Dhabi

We are recruiting a Guest Services Coordinator for a private VIP client. This is a luxury hospitality role delivered onboard a private yacht based in Abu Dhabi. Previous yachting experience is not required: we welcome candidates from five-star hotels, resorts, cruise lines, private residences and VIP service backgrounds. In-person interviews will be held in the Philippines in November 2026, in Manila and Cebu.

Location: Abu Dhabi

Industry: Luxury Hospitality / VIP Client Services

Reports to: Guest Services Manager

Employment type: Full-time

JOB PURPOSE

To plan, organise and coordinate day-to-day guest service operations for the VIP client, ensuring everything runs in line with policies and procedures and meets the highest VIP service standards.

KEY RESPONSIBILITIES

• Plan and organise the dispatch of supplies, provisions and guest service materials.

• Communicate with all relevant parties, including operations, catering providers, suppliers, security and guest service teams, to keep the client's schedule safe, secure and on time.

• Ensure the client's schedule and guest movements are managed safely and cost-efficiently.

• Ensure VIP guest handling etiquette and operating procedures are followed without compromising safety, security or guest satisfaction.

• Complete work orders and provide status updates on any open work orders.

• Perform other duties as required to meet the needs of the business and the client.

KEY PERFORMANCE INDICATORS

• Improvement of internal guest services processes.

• Efficiency of internal processes and quality of service to stakeholders.

• Compliance with policies, procedures and safety standards.

QUALIFICATIONS & EXPERIENCE

• Minimum 2 years experience in VIP guest services, luxury hospitality, yachting, private aviation or a similar operations role.

• High school diploma or diploma-level education.

• Relevant hospitality, operations or safety certification is an advantage.

• Strong organisational, communication and coordination skills.

• Previous yachting experience is not required. Willingness to complete any required maritime safety training (e.g. STCW basic safety) is essential.

WORKING CONDITIONS

• Work is onboard a private yacht based in Abu Dhabi and may include travel with the client.

• Flexible working hours according to the client's schedule and operational needs.

• Subject to background checks and applicable employment requirements.

INTERVIEW & APPLICATION PROCESS

1. In-person interviews will take place in Manila and Cebu in November 2026. Please apply only if you can attend an interview in one of these cities.

2. Apply with your updated CV. All applications go through a first screening.

3. If you pass the first screening, our local recruitment agent in the Philippines will contact you to arrange your in-person interview.

4. No placement or recruitment fees are charged to candidates at any stage.

Guest Services Coordinator Abu Dhabi, UAE