About Us:

SimplyNature International is a leading provider of healthcare solutions committed to improving the well-being of our community. We are expanding our team and are looking for compassionate and competent individuals to join us as Client Service Officers.

Job Description:

A Client Service Officer is an Entry-Level Position. You will play a vital role in delivering exceptional customer support to our clients. This is a hybrid contractual position where you can work in the heart of BGC and at the comfort of your home.

Responsibilities:

Drive Sales Conversion: Actively manage and convert inquiries from Facebook, Instagram, and YouTube into confirmed sales for SimplyNature PPARs products.
Maximize Engagement: Conduct aggressive inbound and outbound calling strategies to ensure rapid response times and close deals effectively.
Client Retention: Build strong relationships with existing clients through strategic engagement to secure repeat purchases and long-term loyalty.
Live Hosting: confidentially host live-selling sessions for online shops and present during Online/Onsite Webinars to drive brand awareness and sales.
Consultative Selling: Provide compassionate, accurate, and persuasive assistance to clients regarding healthcare services and product administration.
Operational Excellence: Coordinate seamlessly with the Logistics Department to ensure timely delivery of client orders.
Reporting: Update the daily tracker with precision and report productivity and sales figures to management.
Problem Solving: Escalate and resolve urgent client matters immediately to maintain high customer satisfaction.

Requirements:

Education: Open to High School Graduates, Undergraduates, or Vocational Grads. (College Degree is a plus, but NOT required).
Experience: Must have proven experience in Sales (Inbound/Outbound) or Customer Service with a track record of hitting targets.
Sales Mindset: A true go-getter who is money-motivated, results-oriented, and eager to maximize earnings through incentives/commissions.
Communication: Exceptional verbal and written communication skills. Must be articulate and persuasive.
Hosting Skills: Camera-ready confidence with the ability to host energetic live streams and webinars.
Tech Savvy: Fast typer and proficient with MS Excel or Google Sheets. Familiarity with CRM software is a definite plus.
Traits: Self-motivated, resilient (can handle rejection), and thrives in a fast-paced, high-pressure environment.
Background: Familiarity with medical terminology or healthcare processes is an advantage, but willingness to learn is key.
Availability: Amenable to work in a shifting schedule (including weekends) and must be punctual.
Location: Preferably resides near BGC, Taguig or willing to work on-site daily.

Benefits:

Competitive Base Salary
Lucrative Sales Incentives & Commission Structure (Unlimited earning potential based on performance)
Ongoing sales training and professional development opportunities

Client Services Officer