technical maintenance , Upgrades, Configurations, Backups, technical support, incident-management systems, Troubleshooting, user-access troubleshooting, basic installations

Pc Troubleshooting, Windows Administration, Pbx, Database, agent software, break-fix, Problem-solving, phones, site infrastructure, corporate network, application teams

VMware, Scripting, Linux command line, Docker or Kubernetes basics, Packet capture with tcpdump or Wireshark, Proxmox VE, Networking fundamentals

Fortinet, network security, Vpns, Sophos, Vlans, Meraki, routing, Palo Alto, Cisco, Wireless Networking, switching, watchguard, Ubiquiti

Microsoft Windows OS, desktop application software, Technical Support, Ethernet networking technologies, PC and peripheral hardware, SolarWinds Orion