Join our team and be an integral part of People and Culture (P&C) Technology Operations. We are at the helm of an extensive portfolio, including our core P&C platforms and a variety of innovative Digital P&C solutions.

We are a global financial services group operating in 30 markets with 57 years of unbroken profitability. At Macquarie, you're empowered to shape a career that is fulfilling and creates value. You will bring your insights and expertise to the task at hand and feel supported as you make your own kind of impact for a better future.

What role will you play

As System Analyst for Document Generation Services, you will be involved in a variety of critical tasks such as managing daily operations, ensuring continuous support, delivering P&C document updates, monitoring integration with different P&C systems, and ensuring application security is up to date.

In collaboration with technical and business analysts, you will be involved in investigating system issues, documenting findings in the provider's system and Jira, assessing system modification requests to provide thoughtful recommendations, and overseeing the coordination and implementation of system updates and patches.

What You Offer

Strong academic performance
Proven track record of quickly diagnosing and resolving technical issues with a keen eye for detail and accuracy
Excellent communication skills with the ability to articulate complex technical concepts to diverse groups
Strong dedication to Agile practices and a proactive approach in seeking out automation possibilities to enhance operations
A sharp focus on managing risks in order to maintain a high standard of operational excellence
Experience in managing SaaS applications is an advantage.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

What We Offer

Benefits

At Macquarie, you're empowered to shape a career that's rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include:

1 wellbeing leave day per year
20 weeks paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks paid leave for secondary caregivers
5 days carers leave of immediate family members on top of annual leave
2 days of paid volunteer leave and donation matching
Voluntary parental medical insurance plan for married employees
Wellbeing benefits, sessions and events to support your physical, mental and financial wellbeing, including a comprehensive medical and life insurance cover
Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services
Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
Hybrid and flexible working arrangements, dependent on role
Reimbursement for work from home equipment

About Technology

Technology enables every aspect of Macquarie, for our people, our customers and our communities. We're a global team that is passionate about accelerating the digital enterprise, connecting people and data, building platforms and applications and designing tomorrow's technology solutions.

Inclusion at Macquarie

We are committed to providing an inclusive environment for all, where different experiences, skills and perspectives are valued and respected. Macquarie provides access to opportunities for all individuals regardless of race, colour, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, genetic information, marital status, gender identity or any other characteristic or circumstance.

We provide reasonable adjustments to individuals who may need support during the recruitment process and employment. If you require an adjustment, please let us know during the application process.

System Analyst - People and Culture Technology