PowerShell, Bash, Windows, Incident Response, Linux, Digital Forensics, Macos, Siem, Python, forensic analysis, EDR, Cloud Environments

customer service, computer and Windows PC applications, Problem Solving

Proficient keyboarding skills, Writing speed of 25 words per minute with an accuracy of 95, Ability to multitask proficiently in a fast paced performance driven environment, Ability to handle 3 concurrent chats with customers, Use on-line systems to gather information, Proficient Windows knowledge

Pc Troubleshooting, Windows Administration, Pbx, Database, agent software, break-fix, Problem-solving, phones, site infrastructure, corporate network, application teams